I was in my favorite local market a few weeks ago, and I have to say that with all of my Customer Service complaints, this one is rarely an offender. But on this particular day, I got into a line with a fairly young female checker who was definitely not focused on her job.
I had only 4 items --- a Cliff bar, a jug of milk, an onion, and a box of muffins, and as she started to ring them up, I said, “I’ll take the candy bar.”
Since it is customary in many stores for clerks to hand over a small item that looks like something I am about to eat, I did not think there was anything confusing about my request.
But I could tell by the way she was not looking at me that she was also not hearing me, so I repeated it. After the second time, just to check, I said,” Did you hear me?”
“Oh, yes,” she answered, but she then bagged all 4 items without handing me the Clfif bar.
I couldn’t let it go. “I thought you said you heard me, when I told you I would take the candy bar.”
Busted, she looked at me indignantly and said that she didn’t know what I meant. (Then why didn’t she ask me to clarify it?) As she handed me the Cliff bar, she felt it necessary to scold me by telling me that a “Cliff bar” is not a “candy bar.”
All I can say is --- so which of the other items did she think looked more like a candy bar – the carton of milk, the box of muffins, or the onion? Be serious!
Or, as my friend George explained, “Many of these young people are busy sending a text in their head.” Touche, George!
© Elena E. Smith, 2011
© Elena E. Smith, 2011
I rather enjoy drawing conclusions, standing behind someone in the checkout line. So, what would I make of a Cliff bar, a jug of milk, a tray of muffins, and an onion, ...
ReplyDeleteI have some good combos, particularly when I'm also buying meds for my dog. So it might be bananas, pasta, tinned clams, anchovies, and pepto-bismal.
That clerk must be of the Peter Pan, aka Gen Y, or the Boomerang Generation. Per Wiki, they are those with a "perceived penchant for delaying some rites of passage into adulthood, longer periods than most generations before them."
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